![]() ![]() ![]() If the group that the user is in, does not have the any application access, the user will not be able to log in and the above error will be displayed. Check whether the group that the user is in has Application Access to the appropriate Jira Application.The difference here is largely in the location of this. User accounts still need to be members of the group that grant them access to either Jira Software, Jira Core, or Jira Service Management (for Agents) in order to login. The concept is the same as previous versions of Jira. Instead this is controlled here on the application access page. In Jira 7, the ability for users to login to the main Jira portal site is no longer managed in the global permissions section. Choose > Applications > Application Access.If the user, or a group that the user is in, does not have the "Jira applications" global permission, the user will not be able to log in and the above error will be displayed. Check whether the user (or a group that the user is in) has Global Permissions as "Jira applications Users".You could also use the keyboard shortcut: g + g + start typing global permissions. Select Global Permissions to open the Global Permissions page, which lists all Jira applications global permissions. Log in to your Jira application as a user with the 'Jira Administrators' global permission.Solution Jira 6.4.x and earlier versions: USERNAME tried to login but they do not have USE permission or weren't found. ![]()
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